The Water Damage Restoration Process

How Restoration Technicians Clean Your Kansas City Home

All it takes is a small pipe leak to pour gallons of water into your home. Within hours or days of exposure, carpeting, drywall, and hardwood can be thoroughly saturated and become breeding grounds for mold and contaminants. While a Kansas City homeowner's first instinct is to get rid of the damage, there may be more to the damage than they can easily detect.

Staff That is Trained to Handle Any Size Disaster

SERVPRO is always available to address disaster within hours of your initial contact. Crews never go into a disaster cleanup scenario without a plan and the means to execute it and restore your home to its preloss condition.

Crew chiefs, project managers, and production managers alike are experienced in guiding Kansas City property owners through the mitigation process. They can do an initial inspection of the situation in your home.

The initial inspection can involve the use of a variety of moisture measurement technologies, including:

? Thermal imaging cameras to see behind structures
? Nonpenetrating moisture sensors to assess surfaces
? Thermo hygrometers designed to measure air temperature and humidity

Ready When You Are

No matter what size disaster strikes in your home, SERVPRO trucks are fitted with the gear necessary to remove water damage effectively. However, the work does not start without your approval, and we strive to coordinate with both you and your insurance adjuster to make restoration as smooth and stress-free as possible.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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